FAQ
Which cars do you have parts for?
Tesla: Model Y (from 2025), Model Y Standard (from 2025), Model Y (2021–2024), Model 3 (from 2024) and Model 3 (2019–2023).
BYD: Seal U (EV and DM-i), Atto 2, Atto 2 DM-i, Seal 6 DM-i Touring, Seal, Sealion 7, Dolphin, Atto 3, Atto 3 EVO and Dolphin Surf.
Screen glass for every model, floor mats for almost all. Sunshades for the glass roof of the Tesla Model Y, Model 3 and BYD Seal and for the windows of the BYD Seal U, Atto 3 and Dolphin Surf. Frunk storage for the Tesla Model Y (from 2025) and the BYD Seal U EV. Your model is missing? Let us know.
Will it really fit my car?
Every product is made for a specific model and year. Check model, drivetrain (electric or plug-in hybrid) and year on the product page – that is also where you find the fit check. All parts are for left-hand drive. Not sure? Message us before you buy and we check it for you.
How long does delivery take?
Usually 2 to 4 weeks from your order. As soon as your parcel ships you get a tracking number by email. More on our shipping page.
What does shipping cost?
To Austria and Germany €5.99, free from €80. To other EU countries €9.99, free from €120.
How can I pay?
You see the available payment methods at checkout. Payment is processed securely by Shopify.
Can I return items?
Yes, you have a 14-day right of withdrawal from receipt of the goods. You can declare it online via Withdraw from contract. Please contact us before returning so we can send you the return address. You pay the return shipping. All details are in our withdrawal policy.
Does it fit the Seal U DM-i?
Floor mats, trunk mat, sunshades and screen glass fit both EV and DM-i. The frunk box is EV-only because the DM-i has no front trunk.
Which screen glass do I need for my Tesla?
Model Y (2021–2024) and Model 3 (2019–2023) have a 15-inch display – the glass comes with an alignment frame. For the Model Y from 2025, Model Y Standard and Model 3 from 2024 you choose between 15.4 and 16 inches for the center display; for the Model Y and Model 3 the glass for the 8-inch rear display is included. You find the size in your vehicle documents. Not sure? Message us and we help.
Are you an official Tesla or BYD dealer?
No. We are an independent accessory shop from Austria and not affiliated with Tesla, Inc. or BYD Company Ltd. We only use brand names to describe fitment.
How can I reach you?
Via our contact form or by email at office@ecarfit.com – we usually reply within 24 hours.